Return & Refund Policy

At Deep South Tackle, we stand behind the quality of our premium fishing rigs and tackle. If you're not completely satisfied with your purchase, we're here to help.

30-Day Return Window

You may return most items within 30 days of delivery for a full refund or exchange. To be eligible for a return, items must be unused, in original condition, and in original packaging.

What Can Be Returned

Unused tackle and components: Hooks, weights, swivels, and other terminal tackle in original packaging
Pre-made rigs: Unused rigs in original condition with all components intact
Defective or damaged items: Any product that arrives damaged or defective, regardless of use

Non-Returnable Items

Custom-built rigs that have been used or deployed
Items showing signs of use, wear, or saltwater exposure
Products without original packaging or missing components

How to Initiate a Return

Contact us at support@deepsouthtackle.com with your order number and reason for return. We'll provide return instructions and, if applicable, a prepaid return label for defective or incorrect items.

Refund Process

Once we receive and inspect your return, we'll process your refund within 5-7 business days. Refunds will be issued to your original payment method. Please allow additional time for your bank or credit card company to post the refund.

Exchanges

If you need a different hook size, weight, or configuration, contact us to arrange an exchange. We'll cover shipping costs for our error; customer preference exchanges require return shipping at customer expense.

Damaged or Defective Items

If your order arrives damaged or defective, contact us immediately with photos. We'll arrange a replacement or full refund at no cost to you, including return shipping.

Questions?

Contact us at support@deepsouthtackle.com or through our contact page. We're here to ensure you have the right gear for your next fishing adventure.

Last updated: January 2026